Exchange & Refund Policy Thanks for shopping at Shop Prudence Creations Shop. If you are unsatisfied with your purchase, we're here to help. You have 15 calendar days to return or exchange an item from the date you received it. To be eligible for a return or exchange, your item must be unused and in the same condition that you received it.

Your item must have a note attached with either a refund request or exchange details. Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method - exchanges will be shipped out as soon as we receive the item and inspect it. 14 Eastspringfield Trace , G64 1TG , Glasgow